Step 1: Send us your items

Fill in the Small Steps ‘Sell with us’ form, by clicking the button below.

You will receive a prepaid sticker up to 1kg in weight. The maximum number of items to be sent via post is 20 items. Should you wish to sell more than 20 items, please specify in the Sell With Us form to arrange a local pick up.

Once your items are received, our team of experts will thoroughly go through your items, ensuring they are in good enough condition for resale. Please note, we do not accept items of clothing that are from high street brands, stained, fake designers or heavily worn. Any items that are not suitable will be returned to you free of charge.

Step 2: We price your items

The team will then begin researching the best possible price to sell your items for. This entails researching the designer, their sale prices and latest collections.

The team will then send you a detailed itinerary of your items and our suggested pricing that will appear on the website, as well as the 50% fee you will receive once the items sell. The itinerary will include your clothes descriptions along with your unique Small Steps reference number. This number will allow you to check up on your items progress, should you wish to.

Step 3: We sell your items online

Once you are happy with the agreed fee, the items will be sent to be photographed and placed on the Small Steps website within 7 working days. Small Steps will market your products accordingly through digital advertising and social media channels. Your items will stay online for a maximum of 3 months unless agreed otherwise. After 8 weeks on the website, your items will be automatically reduced by 20% if they have not sold, unless agreed otherwise.

Any items that do not sell after the agreed length of time will be returned to you free of charge. Should you wish your items to stay up longer than 3 months, please let a member of the team know. Alternatively, if you do not wish to take back your unsold items, you can choose those items to be donated to a children’s charity listed on our Charities section.

Step 4: Your items sell

Once your item sells, you will be notified via email. You can contact us at any time to check on the status of your items.

Step 5: You receive payment

Once your items are sold, the agreed pay out price will be added to that month’s payment run. Payments are made on the last working day of each month.

If you would like to sell your items through Small Steps please fill in our contact form and a member of the team will respond to you within 24 hours.