Step 1: Send us your items
You will receive a prepaid sticker up to 1kg in weight. The maximum number of items to be sent via post is 20 items. Should you wish to sell more than 20 items, please specify in the Sell With Us form to arrange a local pick up.
Once your items are received, our team of experts will thoroughly go through your items, ensuring they are in good enough condition for resale. Please note, we do not accept items of clothing that are from high street brands, stained, fake designers or heavily worn. Any items that are not suitable will be returned to you free of charge.
Step 2: We price your items
The team will then send you a detailed itinerary of your items and our suggested pricing that will appear on the website, as well as the 50% fee you will receive once the items sell. The itinerary will include your clothes descriptions along with your unique Small Steps reference number. This number will allow you to check up on your items progress, should you wish to.
Step 3: We sell your items online
Any items that do not sell after the agreed length of time will be returned to you free of charge. Should you wish your items to stay up longer than 3 months, please let a member of the team know. Alternatively, if you do not wish to take back your unsold items, you can choose those items to be donated to a children’s charity listed on our Charities section.
Step 4: Your items sell
Step 5: You receive payment
If you would like to sell your items through Small Steps please fill in our contact form and a member of the team will respond to you within 24 hours.